To upload a logo, you will first need to register an account with us.
Select to add a logo on any product you would like personalised and upload your image. Our internal team will then need to approve your design which can take up to 5 working days. You can check the status of your logo in your account under the ‘logos’ menu. There is a one-off £30.00+VAT set up fee to digitise your design, which will be held on your account for future orders.
Once we have approved your logo you can choose where on your garment you want it to appear. All logos are £5.00+VAT per garment.
Make sure you are happy with the logo’s positioning. Then add to cart, checkout and we’ll do the rest! For logo processing, please allow up to 10 days for delivery of embroidered garments.
If you need help, why not live chat with us?
Not usually, but please email us on firstname.lastname@example.org and we will always try our very best to get you in some Zesti scrubs!
Just so you know, we offer FREE DELIVERY on orders over £72! Our standard delivery cost is £7.14
Delivery is 1-3 working days for mainland UK and 2 -3 working days for Northern Ireland & Highlands. Please allow up to 10 working days for embroidered garments, these take a little longer. But they are worth the wait!
Your satisfaction is our policy. We like to play fair, so all of our standard stock garments come with a 30 day, no quibble refund option. Refunds are not available on customised or embroidered goods.
Just FYI, garments that are not in their original condition or have been customised, are non-returnable. Sorry about that.
If your order falls outside that criteria, please return your garments within 30 days of receiving them unless otherwise agreed. Follow these steps to proceed with the returns process.
Please have the following information ready when contacting our customer experience team:
Customer account number / Sales order number
Product name of garments you which to return
Number of garments you wish to return
Details of replacement garments in terms of size and fit
Your contact email address
Contact us either by phone or email at email@example.com. Our number is 01772 230660.
The customer experience team will create a barcoded return note for you, this will be emailed to the address you provide.
Please pack the garments you wish to return into the original packaging that the order arrived in ensuring the barcoded returns note is enclosed.
Without this barcoded document your return will not be processed for a refund or a credit.
Post the package to us at Zesti Returns Department, Pittman Way, Fulwood, Preston, PR2 9ZD
Once we have receipted your package, we will arrange your refund and dispatch your exchange garment accordingly.
We can’t refund any postage costs you incur to return garments unless we agree the garments are faulty or we supplied incorrect items. In that case, it’s our bad, and we will refund you any postage costs.
A VAT invoice will be emailed to you when the garments are dispatched.
If you wish your invoice to be addressed to your business or company, please ensure you have filled in the correct details in your account.
Absolutely - We’d love to! We offer a fully digitised embroidery service. If your logo is already set up with us or you only require standard text, you can use our online embroidery service which can be found in your shopping cart on your way to check out.
Designs and Logos: How to set up your logo for the first time
1. Send us your designs in the correct colour and let us know the size and position on the garment you’ve chosen. We just ask that any designs are in jpeg or vector format. Please send all logo designs to firstname.lastname@example.org.
2. From this we can gather a quotation for the set up charge and application. Again, we'd do this based on the number of stitches required.
3. If you’re happy with your quote, let’s go! The digital version is created, sampled on fabric and sent to you in the post to make sure it’s spot on.
4. We will send you an approval form and once you return that to us, your designs will be uploaded onto your account ready to order. Wahoo!
If it is simply a line of text you require then the price is £2.25 ex vat per line.
If it is a company logo then the price will depend on the stitch count required. For a price please email an image of your logo to email@example.com and a member of our customer experience team will contact you. There is a one off fee of £30 (ex vat) to have your logo set up on our system before you can place your first order.
We know how annoying this part can be! So, we’ve included a handy size guide on each of the product pages to help you feel as Zesti as possible in your new scrub attire. These have been carefully considered to include the stretch of fabric and intended fit, so you shouldn’t need to allow any excess when converting your body measurements to the guide.
We are unable to offer a special size service however we have considered our sizing to ensure we have a wide size profile. We strive to lead a productive conversation of body inclusivity and will keep you in the loop as we develop our products!
Listen to this! Alsi-flex™ is a innovative stretch fabric which offers the ultimate combination of comfort and durability. Very Zesti indeed! The minimum 25% weft stretch is created using patented technology that is engineered to offer a high stretch and quick shape recovery without the use of conventional elastanes. The technology offers a higher performance and longevity fabric than traditional stretch. The composition and weave have been formulated to produce a comfortable handle that is quick drying and lends itself to multiple industries.
No, however they are suitable for domestic wash up to 60 degrees which when combined with a standard detergent will lift the majority of stains.
At this moment in time, we do not. However, watch this space as our range develops. At Zesti we really don’t want to leave anyone out!
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Welcome! Please complete the customer registration form on our website ensuring you tick ‘register for business account’.
Yes, of course. Please complete the customer registration form on our website ensuring you tick ‘apply for credit account’ or, if you are already one of our wonderful customers, you can apply by accessing your account section on the website.
It would be our pleasure to supply your business, no matter how big or small. For larger businesses our national accounts team are available to discuss our managed account services. Please contact the account manager who is most relevant for your business area:
Gareth Day – South of England
George Toon – North of England
Karen Walker – Scotland and Northern Ireland
We are free for a chat if you need us. We aim to make your journey as smooth as possible, and we are always happy to talk you through ordering, sizing, embroidery services or anything you might need.CONTACT US
© Zesti 2023 | Call: 01772 230660
© Zesti 2023 | Call: 01772 230660